Our Services
Comprehensive support to help you succeed with your manufacturing technology investment.
Training
The most important factor in the success of software implementation is training. We provide extensive classroom and on-the-floor training during implementation, with ongoing options for process changes, staff turnover, and software updates.
- DMM Administrator & Operator Training
- Planner & Manufacturing Engineer Training
- Manager Training & Green Light Overview
- Web or on-site delivery options
System Integration
We make the implementation process as painless as possible by integrating DMM with your existing business infrastructure—from ERP systems to CAD/CAM and machine PLCs.
- SAP, Oracle, JDEdwards, Mapics integration
- CAD/CAM & part-drawing library connections
- Machine PLC & timekeeping systems
- Legacy system transitions
Consulting
Our team of manufacturing and IT experts can visit your facility for comprehensive operational reviews, helping you turn industry changes into opportunities.
- Demand-Pull & Lean Manufacturing
- MES Integration & Project Management
- Capacity Planning & Runtime Analysis
- Manufacturing Process Improvements
Support
Your issues are important to us, and we want to help you resolve them as quickly as possible. We take pride in customer support and are here when you need us.
- 24/7 availability for maintenance plan customers
- Phone & email support channels
- Rapid response to shop floor issues
- Annual maintenance agreements
Support Availability
Years Experience
Facilities Served
"We have called them in the middle of the night and they have always been eager to help solve any issues. Their 15-year partnership and dedication to weekend and holiday maintenance availability has been invaluable."
Michael Long
Sumter, South Carolina
Need Help With Your Manufacturing Systems?
Our team is ready to support you every step of the way.